Service Disruption to Fibre Services in Ballarat

Update - Temporary services should now be running across remaining service locations. Please be aware temporary services will be of lower performance. (Jun 19, 2025 - 18:41)

Update - Due to the amount of damage found, emergency temporary services have been dispatched to remaining affected locations to provide relief whilsts works are being completed (Jun 19, 2025 - 17:01)

Update - Technicians are working to fix the damage (Jun 19, 2025 - 12:24)

Update - More damage has been found affecting remaining services (Jun 19, 2025 - 09:15)

Update - Several services have been restored. Technicians are continuing to restore services. (Jun 19, 2025 - 07:32)

Update - Technicians have repaired the main transmission line. Service restorations works are now commencing. (Jun 19, 2025 - 02:02)

Update - Technicians are working to fix the damage. (Jun 18, 2025 - 23:09)

Update - Technicians are working to fix the damage. (Jun 18, 2025 - 21:41)

Update - There has been significant damage done to the transmission line, additional Technicians have been dispatched (Jun 18, 2025 - 17:42)

Investigating - The main transmission line between Melbourne and Ballarat has been damaged. Technicians are working to determine the extent of the damage (Jun 18, 2025 - 13:50)

Investigating - At approximately 13:20 PM, 18/06/25, connectivity issues affecting some services in Ballarat have been reported. Our Network Engineering teams are currently investigating the issue. We will have further information once available. (Jun 18, 2025 - 13:30)